Faigen Brochure
Faigenfaigen.in
WhatsApp AI agent

Always on. An agent, not a bot.

Faigen answers your customers, takes their orders and reaches your whole list on WhatsApp — day and night, in the language they write in.

24/7 AI agentBroadcastUse cases & customising
24/7 · Orders · Every language your customers use

It doesn't send menus. It holds a conversation — and takes the order.

Customers write the way they talk: Malayalam script, Manglish or English. The agent understands, checks your catalogue, collects the details and confirms the order. No "press 1 for…". No waiting until morning.

Customer writes in
S
Sunrise Boutiqueonline · replies in seconds
Asks in her own language
ഈ ഡ്രസ്സ് M സൈസിൽ ഉണ്ടോ? 🌸Ee dress M size il undo? 🌸Hi, is the floral dress available in size M?
ഉണ്ട്! M സൈസിൽ 3 എണ്ണം ബാക്കിയുണ്ട് — ₹1,499. ഓർഡർ ചെയ്യട്ടെ? 😊Undu! M size il 3 ennam baakiyund — ₹1,499. Order cheyyatte? 😊Yes! 3 left in size M — ₹1,499. Want to order? 😊
Takes the order, no form
ഓർഡർ ചെയ്തോളൂOrder cheythooluYes please, order one
ശരി! നിങ്ങളുടെ പേരും ഡെലിവറി വിലാസവും അയയ്ക്കാമോ? 📍Sheri! Ningalude peru um delivery address um ayakkamo? 📍Great! Please share your name and delivery address 📍
Confirms and thanks her
ദേവിക എസ്, 14 ടെമ്പിൾ റോഡ്, കൊച്ചി 682011Devika S, 14 Temple Road, Kochi 682011Devika S, 14 Temple Road, Kochi 682011
✅ ഓർഡർ ഉറപ്പിച്ചു! നന്ദി ദേവിക! 2 മണിക്കൂറിനുള്ളിൽ ഞങ്ങൾ ബന്ധപ്പെടും. 😊✅ Order confirmed! Nanni Devika! 2 manikkoorinullil njangal contact cheyyum. 😊✅ Order confirmed! Thank you Devika! We'll contact you within 2 hours. 😊
10:16 AM

New order Pending

Saved to your dashboard → Orders, the moment it's confirmed.

CustomerDevika S.
ItemFloral dress · M × 1
Total₹1,499
Deliver to14 Temple Road, Kochi 682011
ChannelWhatsApp
Click a step
A typical botMenus and fixed buttons. Breaks when someone types something unexpected.
A Faigen agentUnderstands what was asked, remembers the chat, answers in the customer's language.
Broadcast · Bulk messaging

Message your whole list in one go — and see who read it.

Launch an offer, a festival wish or a restock alert to every customer at once. Pick a template, choose who gets it, check the cost, send now or schedule — then watch delivery and read numbers come in.

1. Select message template

Only WhatsApp-approved templates can be sent. Cost per message shows up front.

onam_sale_2026🎉 Onam Sale is Live! Flat 20% off on everything, this week only…
English
₹0.87 / msg
onam_sale_2026_mlഓണം സെയിൽ തുടങ്ങി! എല്ലാറ്റിനും 20% ഇളവ്, ഈ ആഴ്ച മാത്രം…
Malayalam
₹0.87 / msg
new_arrivalsNew styles just dropped — check them out before they sell out…
Image header
₹0.87 / msg
S
Sunrise BoutiqueWhat each customer receives
🎉 Onam Sale is Live!
Flat 20% off on everything, this week only. Reply "SALE" and we'll help you pick something lovely.
10:02 AM
Click a step
Use cases · Make it yours

One agent. Your business, your rules, your voice.

The same agent works for a boutique, a restaurant, a service business or a clinic — because you teach it. Tell it what you sell, how to talk, what never to say, and when to hand over to you.

F
Your businessonline
Do you have coir mats in stock?
Yes! 45 in stock. ₹600 each. Want to order? 😊
Uses Product catalogueOrdersOut-of-stock replies
Try it: change how it talks
Tone
Language
Kozhikode ku delivery undo?
Undu! 😊 Kozhikode ku 2–3 divasathinullil ethum. Order cheyyatte?

Same question, same agent — only the settings changed. Auto-detect mirrors however the customer writes.

Core instructions & greetingTell the agent who it is and how to welcome people.
FAQsYour real answers — prices, policies, timings.
Business hoursA custom message when you're closed.
Rules & restrictions"Always mention the warranty." "Never discuss competitors."
Keyword auto-replies"Complaint" or "human" → your fixed reply, instantly.
Services listTap-to-open services, each with its own link.
Order & stock messagesWrite your own confirmation and out-of-stock reply.
Step in any timeTake over a chat from the Live Inbox — your name shows on your replies.

See it running on your own number.

Try the live demo on WhatsApp, or talk to us about your business.

faigen.in
info@faigen.in
+91 96338 20462

Conversations, order details, costs and campaign numbers shown here are illustrative examples, not real customer data.