About

We help Kerala’s businesses answer every customer.

Faigen is a Kerala-based team building AI agents that handle customer conversations, orders and follow-ups on WhatsApp and Instagram.

Our story

Born from a simple observation.

Kerala businesses are brilliant at what they do, but lose customers every day because they can’t reply fast enough. A customer asks about a product at midnight. Nobody answers. They go to a competitor.

We built Faigen to fix exactly that. Our agents never sleep, never miss a message, and speak your customer’s language, whether you run a local boutique or a large agency.

Your customers never sleep. Neither does our AI.

24/7

Always online. No downtime, no missed messages.

24–48h

From sharing your details to going live.

3

Languages understood: English, Malayalam and Manglish.

What we believe

Simple, useful, trustworthy.

01

Built for conversion

Every reply is meant to move a customer closer to an order or a booking, not just to answer.

02

Local by design

Customers write the way they speak. The agent understands context and replies in kind.

03

Frictionless setup

No coding, no messy integrations. You share your business details; we hand you a trained agent.

04

Your data stays yours

We are an official Meta Tech Provider. Your data is never sold, and you can delete it any time.

Ready when your customers are.

Try Faigen on WhatsApp in under a minute, or tell us about your business and we’ll set it up for you.