Features

One agent. Every conversation.

Faigen answers your customers, collects orders, sends broadcasts and gives you a clear view of it all — on WhatsApp, and soon Instagram.

Try the live demoSee pricing

Replies & orders

Answers from your business, not from guesswork.

Faigen learns your products, prices and policies, then replies like your best salesperson — and turns the chat into a finished order.

  • Trained on your FAQs, catalog and tone
  • Collects name, product, quantity and address
  • Hands off to you whenever you want
2 mats,Kakkanad₹1,200customer asksFaigen answersorder ready

Broadcasts & OTP

Reach your whole list in minutes.

Send offers and updates with approved templates, and see exactly who received and read them.

  • Delivery and read tracking per campaign
  • OTP and verification messages
  • Billed only per message sent
See message rates
Onamoffer!…and 996 more1 message

Dashboard

Every conversation in one calm place.

Live inbox, orders, templates and analytics. Take over any chat, or let the agent run.

  • Live inbox with AI on/off per chat
  • Orders and customers at a glance
  • Numbers that matter, no clutter
chats128orders14replied100%new order!everything in one place

Instagram

Early access

Comments become conversations.

The same agent works your Instagram: it replies to comments, sends the details by DM, hides spam and shows you the numbers.

  • Comment-to-DM with a public reply
  • AI drafts replies you approve first
  • Spam shield and account insights
Ask about Instagram
price?price listcommentFaigen repliesprivate DM

Everything included

Built to sell, support and scale.

Unlimited conversations

As many chats as your customers start.

No cap on messages. One flat monthly fee, whether it’s ten chats a day or ten thousand.

Speaks their language

EnglishMalayalamManglish

Detected automatically on every message, and answered the same way.

You can step in

Pause the AI on any chat and take over whenever you like. It steps back when you do.

Your rules, your tone

Trained on your FAQs and voice, with guardrails on what it must never say.

Pay per broadcast

Campaigns and OTP codes are billed only per message sent: ₹0.20 for utility and OTP, ₹1.10 for marketing.

Open and secure

API keys and docs for your own systems. An official Meta Tech Provider, and your data is never sold.

Also included

Order collectionProduct catalogCustom services menuWhatsApp templatesOTP messagesDelivery and read trackingLive inboxAnalyticsAPI keys and docs

Ready when your customers are.

Try Faigen on WhatsApp in under a minute, or tell us about your business and we’ll set it up for you.

Try it on WhatsAppTalk to us